NetFlix company Essay Example | Topics and Well Written Essays - 500 words - 2

NetFlix company - Essay ExampleTo overlook this essential aspect would lead to beguilement in the companys plans for the future.This obvious neglect of the customers welfare in the care report might have been the underlying reason why in 2011 Netflix committed the mistake of change magnitude its subscription prices. Netflix had to pay greatly for the said oversight which resulted in a sharp decline in its referee base and its stock price. Due to Netflixs CEO Reed Hastings huge desire to easy abandon its DVD operations, he decided to separate the DVD business from the streaming business and to append the price of their subscription plans (Sandoval , par 4). Clearly, there was a blunder on Hastings part to do such(prenominal) move. What led him to commit such a major slip-up? What can be said is that it both goes back to the mission statement. There is no concern for the market that they serve. Hastings main concern was to be aggressive and focus on streaming, before their com petitors get ahead of them. It is what is stated in their vision, to be the globose leader in the entertainment distribution advantage, no matter what their customers feel.Given this background, it is highly recommended that Netflix restate its mission statement to take into account the people who have made them where they are today, their subscribers. It is suggested that Netflixs mission statement and vision for the future should be Netflix is dedicated to becoming the best global entertainment distribution service by entering into licensing agreements with television and movie producers and distributors around the world by creating markets that are accessible to drive makers and by assisting content creators around the world to find a global audience, but at on the whole times, recognizing that our responsibility first and foremost is to offer stellar service to our subscribers, through quantity and quality